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Practical information

Cityhotel Wood

Find here al practical information regarding your stay in Cityhotel Wood in Middelburg.

Check in and check out

You can stay in your room from 15:00 PM. Ask our reception for an early check-in at 12:00PM (€ 35,-/room) including a welcome drink!

At 11:00 at the latest we ask you to check out. If you would like to stay a bit longer, this is possible, as long as we have rooms available. For € 25,- you don't have to return the key until 14:00 hrs.

You can leave your belongings in our luggage storage if you want to do a round of Middelburg before check-in or after check-out.

Breakfast

The most exclusive businesses work with reservations... Although Zeeuwen often remain sober, we do the same now. This way everyone can have breakfast at their leisure, with enough space around them. We work with time blocks, so that we can guarantee a place for all our guests.

At check-in a table is reserved for all days of the stay at one of the available times (between 7:30AM and 10:30AM). If you want to be sure that a table is available at the desired time, please specify the time in the comments field when making the reservation.

We come to take your order and serve everything. A breakfast that starts with coffee or tea, a vegetable smoothie and a ginger shot. You are also welcomed with a croissant, coffee roll and chocolate roll. This is followed by something sweet or savoury, such as buttery scrambled eggs or a yoghurt bowl. The menu may vary per season.

Restaurant The Green Room

We are looking forward to may welcome you in our restaurant! For all information about our restaurant, such as opening times, menu's and how to make a reservation, please visit our restaurant page.

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Reservation, change & cancellation

Good to know: booking through our own website rather than an online travel agent will save you at least 10% night. Keep an eye on our newsletter for offers, promotions and discount codes.

Would you like to change your reservations? Check the terms and conditions of your booking. Your online travel agent can help you with that. If you booked directly with us, then we will sort it out for you. Do you have to cancel your entire stay with us? With our flexible rates, that poses no problems: up to 48 hours before arrival, you can cancel your stay free of charge (unless otherwise agreed).

During November '21 until March '22 we will apply the following terms and conditions:

  • Free cancellation is possible up to 11 AM on the day of arrival.
  • This policy is not applicable on our non-refundable rates.
  • This policy is only valid for direct-bookings which are made trough our hotel website or reception in the period November 1. '21 - March 15. '21.
  • In case you have booked by an online travel agent / OTA, please check your confirmation for their terms and conditions or contact your travel agent.
  • In case you want to cancel your booking, please send us an e-mail. We do only accept cancellations which are confirmed in writing.
  • The above mentioned terms and conditions are not valid for the Christmas and New Years Eve Packages.

Are you looking to book 6 rooms or more? Or are you a business traveller who needs to stay with us on a regular basis? Get in touch via info@cityhotelwood.nl.

Groups and children

Our Family Fig and Family Loft rooms are suited for a company of four. In all of our rooms except for the Tiny Oaks we can place baby cots (€ 17,50/night, subject to availability). In case you haven’t celebrated your 18th birthday yet, then you’re welcome to stay with us only in the presence of your parents or primary caretakers.

Are you organising a party, personal event or business meeting? We have small as well as bigger event spaces available and love to discuss your ideas with you. Get in touch at info@cityhotelwood.nl for an informal chat. You can also check out our meeting packages here.

Front desk

From 7AM to 11PM, your host at the front desk is ready to help you with whatever you need. In search of an iron and ironing board? Did you forget your toothbrush or shaving kit? Or would your jacket benefit from a quick trip to the drycleaner’s? We’ll take care of it for you.

In case of emergency, you can also reach us at night. Simply call our main phone number.

If, for whatever reason, you’re not fully satisfied with our service, then the front desk is the place to go with your concerns. We’ll do all we can to make things better. Stop by or simply write us at info@cityhotelwood.nl. (And if you can, please post an honest review on TripAdvisor. Thank you very much in advance!)

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Housekeeping

Every day, we come by your room for cleaning. After three nights, we’ll also arrange for clean sheets. If you’d like a clean towel, drop the dirty one on the floor and we’ll get you a fresh one.

Do you worry about the ecological footprint that comes with all these laundry baskets and detergents? Would you therefore like to use your sheets and towels a little longer? That’s fine! Let us know when booking or arriving. What’s more, we’ll donate the resources we’re saving straight to our Tree Fund: € 1,50/Per person per night. It’s not much, but it adds up

Parking

Cars and the city centre… No happy combo. Our two parking spots are intended for EVs and vehicles with disability parking permits.

Charge electrically

Cityhotel Wood facilitates two electric power points (based on availability) for charging your electric car. For charging your car at one of our Ecotap charging stations you pay 0,25/KwH. You need to be in possession of a charging card.

If you are not yet in possession of a charging card, you can apply for a card via Ecotap.

Parking nearby

Looking for a parking spot near the hotel? We recommend the Achter de Houttuinen parking garage or the Hof van Tange car park. Those are only 1-2 minutes away by foot. Another option is the Cycle Hub (Oude Veerseweg). Parking is free and it is possible to hire a Bike at the Hub.

If you arrive by truck or bus, we advise you to park on the Loskade (paid parking). The Loskade is about a 15-minute walk away.

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Pets

Your dog is welcome at WOOD too, in a limited number of our hotel rooms. For € 19,50/night, we’ll arrange everything for you and your dog: water, dog biscuits and a dog box spring of course! Less animal-friendly guests (with or without allergies) may rest assured: the rooms suitable for dogs are all located in the souterrain. And the hotel will never turn into a zoo, because only one dog per room is allowed. House rules have been drawn up to keep any nuisance to a minimum.

We advise you to make a reservation by telephone (+ 31 118 724 801) or by e-mail, so that you can be informed about the possibilities and availability.

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Others

In our hotel, you can pay by cash or by card. We accept all major creditcards (Maestro, VPay, Visa, MasterCard and AmEx). Advance payment with iDeal is possible, too.

City Hotel WOOD is a non-smoking hotel.

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